Last Updated June 1st 2011
Who Controls The Personal Information Collected?
All personal information collected is in the control of SituGen which is a registered trading name of SituGen.
How Do We Collect Your Personal Information?
The information we gain from you is essential in helping us continually improve the shopping experience of SituGen. There are 3 types of customer information we collect:
We will request you enter personal information when you are subscribing to our special email offers or placing an order:
When you subscribe to SituGen special email offers, we will request your name and email address.
When you place an order from SituGen, we will request all the personal information required to complete the sale and deliver the item(s) purchased. This information will include: name, address, email address, telephone number, credit card details and shipping information. You will be given the option to receive weekly email specials and SituGen newsletter, targeted mailings and Selected 3rd Party email offers.
We will receive confirmation of you opening SituGen HTML special offer emails by the use of special image tracking. This information is used as an indication of the popularity of the offer. You can unsubscribe from receiving email offers at any time.
What Is Your Personal Information Used For?
We use your personal information for five primary purposes:
To alert you to product upgrades, special offers, updated information and other new services from SituGen.
To support the order process through order confirmation and product despatch notification.
To make SituGen Website easier for you to use by enabling you to log-in and access your secure personal details.
To help you personalise your Website experience on SituGen.
To help us create and deliver Website content most relevant to you.
We also use the information for internal analysis to:
Identify areas of the Website in need of improvement.
Build customer profiles to improve the relevancy of the Website.
You can adjust the personal information that is stored by SituGen by editing your MyAccount details here.
Do We Share Your Information?
SituGen will not share personal information with third parties without your permission, other than for the limited exceptions listed below.
SituGen will only disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on SituGen; (b) protect and defend the rights or property of SituGen, and, (c) act in urgent circumstances to protect the personal safety of the users of SituGen, or the public.
SituGen will not share personal information with third parties without your permission, other than for the limited exceptions listed above. Occasionally, we will send email offers in association with other businesses to specially selected customers of SituGen. In these instances, we do not share any details with the associated business.
We place a cookie, which is a small text file, on to your computerís hard drive through your web browser. This file enables us to enhance your future visits to the site through personalised greetings, the showing of relevant content and the storage of previously found items of interest. All we can do to the cookie is write data to it. We canít make anything run on your PC.
It is also a tool we can use to aggregate usage statistics about the site. This information enables us to recognise popular site features and further develop new ones, adding to the overall shopping experience of the site. We never share any of this information outside the company.
If you choose to delete SituGen cookies or do not have your browser set to accept cookies from SituGen, you will still be able to view the site, however you will not experience a personalised visit nor will you be able to benefit from other personalised site offerings.
For further information about cookies please click here.
More About Cookies
There are actually two types of cookie used by SituGen
∑ Session Cookies Ė These cookies are saved on your PC for the duration of your visit. These are usually deleted as soon as you leave our Website or if you donít do anything on our site for an hour. We use these cookies to store what youíve added to your shopping basket and also so you donít have to log in on every page. Unfortunately, you will not be able to order from our Website if Session Cookies are not enabled on your browser.
∑ Persistent cookies - We use persistent cookies to track the number of unique users to our Website. We write a unique cookie ID to your PC through your browser. That way, if you visit our site five times, we know those five visits were made by the same person. This kind of data is used to see which parts of our site are popular and which require improvement. Itís possible for you to see the exact contents of the cookie we place on your computer. To find out how to do this, please refer to the user documentation for your browser.
It is possible to tell your browser exactly which type of cookie to accept.
If you're using Internet Explorer 6.0:
∑ Choose Tools, then
∑ Internet Options.
∑ Click the Privacy tab,
∑ Default setting is medium. Move the slider to determine which setting you prefer.
∑ You can also click on Advanced for specialized cookie treatment.
If you're using Internet Explorer 5.0:
∑ Choose Tools, then
∑ Internet Options.
∑ Click the Security tab,
∑ Click Internet, then Custom Level
∑ Scroll down to Cookies and choose one of the two options.
If you're using Netscape Communicator 4.0:
∑ On your Task Bar, click:
∑ Edit, then
∑ Preferences, then
∑ Click on Advanced.
∑ Set your options in the box labeled Cookies.
If youíre using the FireFox Browser, you can read all about how to manage your cookies here.
How Can You Gain Access To Your Personal Information?
We will provide you with the means to ensure that your personal information is correct and current. You may review and update this information at any time by writing to us. You can:
Tell us whether you want SituGen to send you marketing information.
Subscribe or cancel subscriptions to special service and product offers.
You can write to us at any time to obtain details of the personal information we may hold about you. Please write to: Data Protection Manager, SituGen, 12 Wilford Industrial Estate, Nottingham NG11 7EP.
Please quote your name and address together with your Customer ID. We would be grateful if you could also provide brief details of the information required as this will help us to accurately deliver your data requirements.
For the protection of all our customers, we will take all reasonable steps to confirm your identity before providing you with details of any personal information we may hold about you.
We will respond to such requests within 20 working days.
How Secure Is Your Personal Information?
SituGen recognises that you are increasingly concerned about the protection of personal information from misuse and abuse, and about privacy in general. We constantly review and enhance our technical, physical and managerial procedures in connection with the collection, storage and disclosure personal data in order to protect it from unauthorised access, accidental loss and/or destruction.
We use industry standard 128 bit secure sockets layer (SSL) technology to encrypt sensitive information such as your credit card and other financial information.
It is important to remember to protect yourself against unauthorised access to your password if you use a shared PC. Make sure you sign off or close your browser when you have finished using it.
Do We Transfer Personal Data Overseas?
The Internet is a global environment. Using the Internet to collect and process personal data involves the transmission of data on an international basis. By browsing SituGen and communicating electronically with us, you acknowledge and agree to our processing your personal data in this way.
Do We Monitor and/or Record Your Communications?
Monitoring or recording of your calls, e-mails, and other communications may take place in accordance with UK law, and in particular for business purposes, such as for quality control and training, and in order to prevent or detect crime. Please visit the following Websites for further information:
What Happens If We Change This Statement?
SituGen will occasionally update this privacy statement. When we do, we will also revise the "last updated" date at the top of the privacy statement. For material changes to this statement, SituGen will notify you by placing a notice on the siteís home page for at least 7 days.
SituGen welcomes your comments regarding this Statement of Privacy, please contact us or send your request by postal mail.
Address: 7 Ha'arad St., Tel Aviv Israel. | P.O.Box 65151 Tel Aviv 61650 Usrael.
Thank you for your trust.